Support

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Frequently Asked Questions

What is Clamp?

Clamp is a job-workflow app for solo residential contractors and small teams — from the first call to the final invoice.

Is my data private?

Clamp is local-first: your business data lives on your device. If you enable cloud backup on a paid tier, your data is stored securely under your account. See our Privacy Policy for details.

What does "Help improve AI estimates" do?

It is on by default. Clamp keeps a copy of the job descriptions you write, the estimate drafts they produce, your corrections, and the job's ZIP code, and uses that copy to make estimates more accurate. It is never sold or shared, and it is deleted after 24 months or when you delete your account.

You can turn it off any time in Settings → AI & Data, and you can remove what has already been collected with Delete saved AI estimate data on the same screen.

This setting covers that saved copy only. It does not change or delete your leads, your customers, your documents, or your customer portal, and nothing your customers see is affected.

How do backups work?

Everyone can export a local backup file from Settings → Data & Backup and restore it on a new device. On Clamp Assistant and Teams, cloud backup stores your data under your account automatically, so a new device restores with a sign-in — and restoring an existing backup always works, even if your subscription has lapsed.

Does Clamp sync between my devices?

Clamp is local-first by default — your data lives on your device rather than on our servers. With cloud backup on Assistant or Teams, you can restore your data to a new device and view your business from any browser in the Clamp web view. Clamp does not do live two-way sync between two phones editing at once.

Do you offer a trial?

Yes — new subscribers get a 1-month free trial on the Solo monthly plan, applied as an introductory offer by Apple or Google at checkout. Eligibility is determined by the store. There is no trial on Teams.

How do I accept a team invitation?

Your business owner sends an invitation to your email. Open the link, confirm with the six-digit code we email you, and your account is created — your seat is covered by the owner's Teams subscription, so there is nothing for you to buy. Then install Clamp and sign in with the same email.

How many people can be on a team?

Clamp Teams covers up to 10 seats. Jobsite links for outside subcontractors are free and don't count toward your seats.

How do subscriptions and cancellation work?

Subscriptions are billed through Apple or Google. Manage or cancel in your Apple or Google Play subscription settings. Upgrading to a higher tier replaces your current plan — you're never billed for both.

How do I delete my account or data?

In the App: Settings → Account → Delete my account — we email you a confirmation code, and entering it permanently deletes your sign-in, cloud backups, and off-device data. If you've already uninstalled the App, email support@clamppro.com.

To remove only your saved AI estimate data without deleting your account, use Settings → AI & Data → Delete saved AI estimate data.